Up to 10 Year Warranty

50 Years Experience

Local Manufacturing

The Watson Quality Guarantee

At Watson, we insist on manufacturing most of our products locally so that we can control and be proud of the quality that comes out of our factory. For this reason, we offer generously long-term warranties (up to 10 years) for some products, with the option for extended warranties too.

To put your mind further at ease, we also have the only local servicing team in the region. This means that if anything goes wrong with your product we will most likely fix it there and then ourselves instead of having to send it back to the factory that produced it, which may take weeks or even months to rectify and come back to you. 


Just like our products, our guarantees are made to measure.

Specific to each individual product, they offer peace of mind for our valued customers across a variety of scenarios, although there are some exclusions:

* Accident
* Alterations
* Exposure to elements * Misuse
* Failure to adhere to measurement, installation, cleaning or maintenance instructions
* Fitted in a non-domestic environment
* Regular wear and tear
* Normal fading of fabrics and dyes 

The legal nitty-gritty

Our product guarantees are included under Australian Consumer Law. This means that you are entitled to a replacement/refund should there be a major failure, as well as compensation in the event of reasonably foreseeable loss or damage. Additionally, your product is eligible for repairs or replacement in the event it is not of acceptable quality and its failure does not amount to a major failure. We trust our guarantee is straightforward and simple, but should you need any further assistance or clarifications, please do not hesitate to contact our Customer Service team. They are on hand to address any queries you may have. 

Product Warranty
Alpha Awning Series (Wire Guides, SRS, Straight Drop, Pivot)
Up to 5 Years
Timber/PVC Shutters
Up to 10 Years
Cityscape Aluminium Shutters
Up to 10 Years
Motors & Motorisation Accessories
Up to 5 Years
Up to 2 Years
Arena Honeycombs
Up to 5 Years
Crimsafe Screens and Doors
Up to 5 Years
Aluxor Folding Arm Awnings
Up to 5 Years
Aluxor Sintesi
Up to 5 Years
Aluxor Sundream
Up to 5 Years
Weinor Plaza Viva or Folding Arm Awnings
Up to 5 Years
Automatic Awnings
Up to 5 Years
System 2000 Awning
Up to 5 Years
Carbolite Awnings
Up to 2 Years
Roller Blinds
Up to 5 Years
Up to 5 Years
Vertilux Honeycombs & Skylights
Up to 5 Years
Verosol Blinds
Up to 2 Years
Roller Shutters
Up to 5 Years
Up to 5 Years

Here's What Our Clients Are Saying

Daryl Gough
7 months ago
Fantastic service, love the showroom. Couldn't be happier with products, value and would highly recommend them to anyone.
Jonathan Dawson
7 months ago
We are very happy with our new blinds and I could strongly recommend Watson blinds to anyone. Job well done.
Tom Stephens
7 months ago
The team at Watson Blinds & Awnings are one of the most professional companies I have dealt with. The install completed in my home in April 2018 looks amazing. The quality of product, communication and service has also been incredible. I would highly recommend them to anyone needing blinds or curtains and will be using them again myself in the future.
Claire Toepfer
7 months ago
Exceptional service and a high quality product. The fact that these guys are local is not just a bonus, it's essential to their business model. Quick service and installation, personal approach which helped immensely. A small error at their end was corrected swiftly and as a result we got an extra set of blinds at an enormous discount. A local company ensures that its brand is protected and so will do everything possible to keep the customer happy. So glad we chose Watson!
Charles Nowak
8 months ago
The experience I had with these guys was unbelievable, fast service, price couldn’t be beaten. They even cleaned the area that they were working around after they were done. Definitely will be recommending these guys if anyone ever needs blinds done! Keep up the good work!
Jacqueline Parker
1 year ago
Great customer service, knowledgeable staff who are happy to take you through the range and explain any questions and queries you may have. Order process was hassle free and my order arrived on time and looked fantastic. I would definitely order through Watsons' again and recommend them to anyone looking for made to measure.
Martin Gilby
9 months ago
Great customer service by Ashlee. And well organized display area.
David Peterson
9 months ago
I have my outdoor blinds fitted with very good service. Now i can enjoy the summer. Thanks Watson Blinds & Awnings.
Tina Robbins
9 months ago
Very happy with my outdoor blinds from Watson Blinds & Awnings. Professionally fitted. Thanks Watson Blinds & Awnings for this fantastic job!
The Cock and Crown Woden
11 months ago
These guys are awesome and our blinds are perfect! It's been a pleasure to deal with everyone involved at Watsons. Highly recommended.