Terms and Conditions




Customers are advised at Point of Sale to be clear on all specifications agreed about the products purchased.

Watson Blinds and Awnings will not accept responsibility where the customer chooses to change specifications after manufacture has commenced. A paid deposit shall be considered acceptance of the details or the product quoted and these terms and conditions.


Watson Blinds and Awnings will complete your order as soon as possible. No responsibility is accepted when delays occur due to circumstances that are beyond the control of Watson Blinds and Awnings. The Watson team will endeavour to keep you informed in the event of any delays.

Watson Blinds and Awnings seeks to achieve the best standards in manufacture and installation of products purchased from our organisation. All work undertaken by Watson Blinds and Awnings is at our instruction unless specific instructions or differing specifications are documented and signed on a Watson Blinds and Awnings designated form.


Customers, including tenants, agents or third parties are required to provide suitable access for all installation inside and outside the building. Occupants should remove any valuables, which could be damaged, or any obstructions that may interfere with any such installation.

Customers and or occupants are also responsible for removing any existing openings treatments unless noted on your quotation by the Sales Representative. Watson Blinds and Awnings products are made square with some special exceptions and no responsibility can be accepted for openings that are not square.

Whilst every care will be taken when installing products, no responsibility will be accepted for any damage to premises or interruption to services where such damage or interruption is a result of circumstances beyond the control of Watson Blinds and Awnings.

Customers must advise if there are any hazardous materials or asbestos on site at time of placing order.


All goods supplied by Watson Blinds and Awnings are covered for mechanical faults when in normal commercial and domestic use. Watson Blinds and Awnings will repair or replace at its discretion such components that prove faulty in operation.

Damage caused by accidents, misuse or colour change resulting from solar or other heat sources are not covered by this warranty.

A service call fee is applicable for all services or products outside the normal scope and conditions of warranty.

Period of warranty on all Watson manufactured products are 2 years from date of installation unless otherwise quoted. On other products the warranty periods may vary.


A minimum deposit of 50% of order value inclusive of GST is required prior to commencement.

Deposit is non- refundable once materials are ordered and manufacture is in progress.

Payment is due on completion of manufacture and prior to the installation being scheduled.

Commercial Customers are required to provide and ABN Number and will be C.O.D unless a Credit Application Form is completed and approved.

All products purchased remain the property of Watson Blinds and Awnings until full payment is received for the product and service as agreed to by both parties at the time of a deposit paid signalling acceptance of these terms and conditions.

Watson Blinds and Awnings reserve the right to and can without notice seek possession products in the event these terms are not met. The purchaser will be responsible for any additional costs incurred in this event.

Customer must pay for Works that are subject to Insurance Claims on completion of works unless the insurer provides a Purchase Order prior to commencement of manufacture or rectification of damaged products. Any excess not paid for by the Insurance company is to be paid in lieu of deposit.

Payments made by Amex attract a 2% Card Fee Surcharge. MasterCard and Visa payments may attract a card fee surcharge but will always be included in the details of a respective quote.


For gift vouchers handed out on or after March 3rd 2018.

– Vouchers can only be used 1 at a time, not in conjunction with any other offer, voucher or discounts.
– Vouchers must only be used on new orders, not for jobs already installed or for orders where outstanding balances are already due.
– Vouchers are valid for 12 months from the date of issue unless otherwise stated on the voucher.
– A minimum order value of $1,000 applies to vouchers of $100, and $2000 for vouchers to the value of $250.

– Vouchers can not be applied to the following products:
– Timber, Aluminium, or PVC Shutters
– Crimsafe products, or Roller Shutters

Any disputes will be handled by the General Manager where they reserve the right to leave decisions as final.

8. 50th Year Promotions And Giveaways

– To enter into the draw to win one of our $2000 free blinds package giveaways a deposit of 50% will need to be paid.
– All 50% discount promotions are for a select range of products only.
– All discount promotions and giveaways will commence between July 1st 2018 and June 30th 2019.

All giveaways and discount promotions exclude the following products:
– Timber of PVC Shutters, or
– Crimsafe products, or
– Roller Shutters

9. Interest Free Payment Plan – 50 Months

– Conditions apply based on an application to zipMoney
– Monthly account keeping fee may exist, part of application with zipMoney.
– Minimum monthly repayment is $49
– 50 months terms not available on all products and are at the discretion of Watson staff.
– A surcharge up to 5.5% may apply to blinds packages for orders placed through zipMoney.