Terms and Conditions




Customers are advised at Point of Sale to be clear on all specifications agreed about the products purchased.

Watson Blinds and Awnings will not accept responsibility where the customer chooses to change specifications after manufacture has commenced. A paid deposit shall be considered acceptance of the details for the products outlined in the quotation and these terms and conditions.


Watson Blinds and Awnings will complete your order as soon as possible. No responsibility is accepted when delays occur due to circumstances that are beyond the control of Watson Blinds and Awnings. The Watson team will endeavour to keep you informed in the event of any delays.

Watson Blinds and Awnings seeks to achieve the best standards in manufacture and installation of products purchased from our organisation. All work undertaken by Watson Blinds and Awnings is at our instruction unless specific instructions or differing specifications are documented and signed on a Watson Blinds and Awnings designated form.


Customers, including tenants, agents or third parties are required to provide suitable access for all installation inside and outside the building. Occupants should remove any valuables, which could be damaged, or any obstructions that may interfere with any such installation.

Customers and or occupants are also responsible for removing any existing openings treatments unless noted on your quotation by the Sales Representative. Watson Blinds and Awnings products are made square with some special exceptions and no responsibility can be accepted for openings that are not square.

Whilst every care will be taken when installing products, no responsibility will be accepted for any damage to premises or interruption to services where such damage or interruption is a result of circumstances beyond the control of Watson Blinds and Awnings.

Customers must advise if there are any hazardous materials or asbestos on site at time of placing order.


All goods supplied by Watson Blinds and Awnings are covered for mechanical faults when in normal commercial and domestic use. Watson Blinds and Awnings will repair or replace at its discretion such components that prove faulty in operation.

Damage caused by accidents, misuse or colour change resulting from solar or other heat sources are not covered by this warranty.

A service call fee is applicable for all services or products outside the normal scope and conditions of warranty. The warranty does not cover damage caused by way of an accident, severe weather conditions, or lack of care for the installed product.

Period of warranty on all Watson manufactured products are 2 years from date of installation unless otherwise quoted. On other products the warranty periods may vary.


A minimum deposit of 50% of order value inclusive of GST is required prior to commencement of the job and the balance is to be paid once production is complete and the install date is booked.

Deposit is non- refundable once materials are ordered and manufacture is in progress.

Payment is due on completion of manufacture and prior to the installation being scheduled.

Commercial Customers are required to provide and ABN Number and will be C.O.D unless a Credit Application Form is completed and approved.

All products purchased remain the property of Watson Blinds and Awnings until full payment is received for the product and service as agreed to by both parties at the time of a deposit paid signalling acceptance of these terms and conditions.

Watson Blinds and Awnings reserve the right to and can without notice seek possession products in the event these terms are not met. The purchaser will be responsible for any additional costs incurred in this event.

Customer must pay for Works that are subject to Insurance Claims on completion of works unless the insurer provides a Purchase Order prior to commencement of manufacture or rectification of damaged products. Any excess not paid for by the Insurance company is to be paid in lieu of deposit.

Payments made by Amex attract a 2% Card Fee Surcharge. MasterCard and Visa payments may attract a card fee surcharge but will always be included in the details of a respective quote.


Discount Promotions

– All discount promotions are applicable ONLY to customers with existing quotes on orders that have not yet gone into production.
– All orders already in production are not eligible for any further discounts.
– All service, upgrades, & warranty orders are not eligible for any further discounts and promotions.
– All discounts can only be used 1 at a time, not in conjunction with any other offer, voucher or promotions.
– Discount promotions do not apply to quotes that have already been discounted.
– All $250 Visa Gift Cards require a $2500 minimum spend and cannot be received in conjunction with any other discounts or vouchers.

EOFY sale 2021

– Discounts can be applied to new orders only and cannot be applied to orders that are already in production.
– Up to 30% OFF applies to selected products only and cannot be used in conjunction with any vouchers or other discounts.
– All service, upgrades, & warranty orders are not eligible for any further discounts and promotions.
Minimum spend is $1000.

Discounts applied by product:

– Curtains, Crimsafe, Honeycomb blinds, Venetians, Roller Blinds, Panel Glides, Vertical Blinds, Verishades, Alpha awnings = 30% off

– Roller Shutters, Glideshift, Timber and PVC Shutters, Folding arm awnings = 20% off

– Sundream, Sintesi, Weinor, Zipscreens = 10% off

For GIFT VOUCHERS OR STORE CREDIT handed out on or after March 3rd 2018.

– Vouchers can only be used 1 at a time, not in conjunction with any other offer, voucher or discounts.
– Vouchers must only be used on new orders, not for jobs already in production or installed, or for orders where outstanding balances are already due.
– Vouchers are valid for 12 months from the date of issue unless otherwise stated on the voucher.
– A minimum order value of $1,000 applies to vouchers or store credit of $100, and $2000 for vouchers or store credit to the value of $200+. For vouchers of $500 or more the minimum spend is $3500.
– These vouchers cannot be used in conjunction with any other promotion offer or gift voucher and does not apply to service calls or upgrades. This offer also applies to new orders only and does not apply to orders that are already in production.

– Vouchers & Discount Promotions can not be applied to the following products, unless the order is granted special approval:
– Crimsafe IQ products

Any disputes will be handled by the General Manager where they reserve the right to leave decisions as final.

Interest Free Payment Options

Watson Blinds and Awnings Pty Ltd offers interest free finance (Up to 48 months interest free) through the following finance partners:

zipMoney – 6, 12, 24, 48 months interest free (Minimum order value $2500)

No surcharges will apply to your order if you choose to pay through zipMoney. However, interest free finance cannot be used on your Watson Blinds and Awnings order in conjunction with any discounted offer or promotion.

Choose from weekly, fortnightly or monthly payments to suit your lifestyle. Repayments start from $40/month and are based on your account’s credit limit.
zipMoney is interest free if you pay off your purchases within the interest free period.

Available to approved applicants only. Minimum monthly repayments are required. Paying only the minimum monthly repayment amount will not pay out the purchase within the interest free period. Any balance outstanding at the expiry of the interest free period for the purchase will be charged interest at the contractual rate, currently 19.9%. A $6 monthly account fee applies. A $99 establishment fee may apply. See your contract for further details. Credit provided by zipMoney Payments Pty Limited (ABN 58 164 440 993, Australian Credit Licence Number 441878). The applicable interest free period is at the discretion of Watson Blinds and Awnings Pty Ltd and may not be available in conjunction with any promotional offers.

Latitude Finance Australia – 12, 24, or 36 months interest free.

Approved customers only. Apply for an account of up to $30,000.

To be eligible, approved customers must spend over $2500 on products and services in a single transaction in store or online.
Approved interest free plans are payable by up to 36 approximately equal monthly installments (exact amounts specified in your statement). At the end of the plan, any outstanding balances will be charged interest at 24.99%. This notice is given under the Gem Visa Conditions of Use (as applicable), which specify all other conditions for this offer. Other conditions, fees and charges apply, see relevant Latitude Finance Australia product websites for details. Credit is provided by Latitude Finance Australia (ABN 42 008 583 588), Australian Credit Licence number 392145. The applicable interest free period is at the discretion of Watson Blinds and Awnings Pty Ltd and may not be available in conjunction with any promotional offers.

Price Match Guarantee

Watson Blinds and Awnings will match any price on the same local quality product. This price match guarantee does not apply to products and brands of lesser quality or products imported from outside the ACT. The product has to be locally produced using the same fabrics and componentry.

Service Calls

All service calls  are subject to a call out fee and when the job requires a removal or re-installation of existing products that are out of warranty, it will only be carried out with consent from the customer that Watson accepts no liability for damage to the product while carrying out the work. We will of course take the utmost care while carrying out the work but if the product has not been well maintained there may be circumstances where we cannot avoid the damage caused during the removal process.